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Our Culture
Zerorez®
Jesse Bishop is the location manager at Zerorez® Greenville! He started working at another Zerorez® location in 2014, and then became the location manager of Zerorez® Columbia when it opened in 2016. Want to know more fun facts about Jesse? He's originally from Blacksburg, SC, he loves his wife, kids and cowboy boots, he enjoys playing guitar and singing, and his hobbies include traveling and hunting.
Jesse takes customer service seriously, and he takes pride in the culture he's created with his technicians. Half of the staff at Zerorez® Columbia are military veterans, and their goal is to go above and beyond for every customer. Jesse says, "Despite Zerorez® being a national brand, Zerorez® Columbia is locally managed by family and veterans! It's big enough for any job but small enough to treat each customer with the service and respect they greatly deserve."
Customer Care
A culture of care, knowledge, and support has been created at Zerorez® that sets us apart from carpet cleaning services that employ "bait and switch" tactics. We make sure a positive work environment is maintained that supports highly trained technicians and custom service.
Stand Out Brand
Zerorez® distinguishes ourselves from the competition by using a patented No Residue® cleaning system, which features Zr Clean™️ along with a comprehensive cleaning system. We are committed to being completely Green, and not using any soaps, harsh chemicals, or anything toxic, and leaving no soil-attracting residue behind, which means carpets stay cleaner, longer!
Highly Trained Technicians
- Zerorez® Technicians must pass a 15-page technical exam before they are released in the field alone.
- No service is performed without your consent.
- Zerorez® Technicians have clean backgrounds - no DUI's, no criminal records, and they are all licensed, bonded and insured.
- Technicians are required to follow strict company guidelines and uniform codes to insure that you and your family feel safe and comfortable with person in your home.